Job Description

UPMC WPH Altoona Crisis Services is Blair County’s premiere crisis program.  With expansion program in mobile and other departments, as well as a brand-new Consumer milieu we are looking for highly skilled caring professionals to join our team.

Position Purpose:

• Assist in consumer and clinical services under the Crisis Program Coordinator.
• Respond to mobile crisis calls in Blair County.
• Answer questions, obtain clinical information, schedule evaluations, and document duties.

Responsibilities:

• Manage a caseload for the shift.
• Obtain clinical information for medical records.
• Provide supportive counseling to promote stability.
• Work independently in crisis settings.
• Support consumers and arrange referral services.
• Collaborate with Clin II for case consultations.
• Complete documentation and paperwork.
• Conduct face-to-face crisis assessments.
• Respond to telephone calls from consumers and community supports.
• Manage crisis situations effectively.
• Complete case reviews.
• Bachelor's degree in Psychology, Counseling or Social Work with two (2) years of clinical experience required

OR

• Master's degree in Psychology, Counseling or Social Work required

Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience

• Includes phone triaging, as well as an in-depth knowledge and proven skill at doing psychiatric assessments
• Experience in mental health crisis intervention, case management, or in-home therapy preferred
• Excellent, recovery-oriented interpersonal relations
• Ability to work shifts, weekends, holidays, and to assume on call responsibilities

Licensure, Certifications, and Clearances:

CCM training is required within 30 days of hire and annually thereafter

• Cardiopulmonary Resuscitation (CPR)
• Comprehensive Crisis Management (CCMC)
• Act 31 Child Abuse Reporting
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance
• OAPSA

UPMC is an Equal Opportunity Employer/Disability/Veteran

Job Tags

Holiday work, Casual work, Shift work, Weekend work,

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